Managers, Liquidity & Operations, Ledn is interested in hearing from you!

Ledn is a global financial services company built for digital assets, helping to improve the everyday lives of Bitcoin holders while building generational wealth for the future. We offer a suite of egalitarian lending, savings and trading products to digital asset holders in over 150 countries around the world. Through our products & services, we can make a difference in the lives and futures of our clients - in real terms.

Our team at Ledn is a passionate group of individuals from diverse backgrounds. What we all have in common is an unshakeable conviction that digital assets can democratize access to the global economy and Ledn’s suite of products & services can play a critical role in doing so. The core values that guide us are: act with integrity always, own it, have a passion for progress, and lead with empathy. Combining these values with our conviction make Ledn an unstoppable force in changing the world for the better. Come join us as we build, innovate and revolutionize financial services!

The Opportunity

We're seeking a full-time Liquidity & Operations Manager who is passionate about bitcoin and improving the current operational systems. Reporting to the Chief Treasury Officer, you will be taking ownership and be involved in the operations/treasury functions of Ledn.

The ideal candidate has experience in an agile startup environment or in the financial industry. You will have ownership in the company and as such, we expect the successful candidate to take ownership of the financial records and financial statements they prepare. You are equally comfortable leading the function as you are rolling up your sleeves to execute, making you both a leader and a hands-on problem solver.

About the Role

Operations

• Oversee the end-to-end lifecycles of loan operations, including disbursements, repayments, and the processing of client transaction accounts activities (deposits, withdrawals, transfers, rebalancing)
• Review and maintain institutional and retail loans, and trading schedules to reflect ongoing operational transactions
• Provide operational insights, balance snapshots, and data-driven recommendations to management team to support strategic decisions
• Establish tracking mechanisms and reporting for key performance indicators (KPIs)
• Review and approve transfers, both in fiat and digital assets for loan disbursements, settlement with counterparties, and intercompany transactions

Client services

• Coordinate with the Client Success team to address and resolve complex client inquiries and ensure highest standards of service delivery
• Manage and support client relations operational escalations related to disbursements and processing
• Lead operational reconciliation efforts with the Finance team to ensure accuracy and timeliness in the transactions reported
• Prepare and deliver timely operational reports as required to various internal and external stakeholders

Controls and Audit

• Own the documentation, maintenance and enhancement of internal controls, policies, and standard operating procedures within the Operations team
• Identify inefficiencies and implement automation or workflow improvements to increase scalability and reduce operational risks
• Act as point of contact for cross-functional teams on audit and regulatory requests to ensure operational compliance with internal and external standards in place

Qualifications

• Minimum 5 years of working experience in financial operations, preferably in fintech, crypto, or traditional lending/capital markets
• Minimum 2 years in a supervisory or managerial role
• Undergraduate/Bachelor’s degree in Finance, Accounting, or Business required
• Advanced Excel skills required (such as VlookUp, HLookUP, Pivot Tables) and experience handling large datasets
• Possess exceptional attention to detail and with a strong commitment to accuracy and integrity
• Excellent problem-solving and project management skills with the ability to lead initiatives across multiple stakeholders in a fast paced, data-driven environment
• Strong knowledge in workflow tools (e.g. Jira)
• Comfortable navigating ambiguity and rapid growth; proactive and entrepreneurial mindset
• Strong ethical guidelines based on financial policies procedures
• Must be willing to undergo a background check and a credit check if selected
• Fluent in English

Nice to Have:

• Working knowledge of digital assets and blockchain technology
• Exposure to compliance and regulatory finance ops
• Client relations experience

A Taste of What We Provide

• As one of the world’s leading digital asset companies, we provide tremendous growth opportunities
• Comprehensive, best-in-class total rewards package that starts on your first day!
• We offer a competitive PTO package that ensures you have the time off you deserve
• Ownership in the company. Through shared equity, Ledn employees are stakeholders in the company and the future of the digital economy.
• We offer every employee the opportunity to work remotely anywhere in the world for 180 days (subject to timezone restrictions)
• A career that provides you with purpose in your job. We remove barriers so you love what you do.

We are an equal opportunity employment organization and pride ourselves on inclusivity, diversity, and the success that comes from diversity. You may reach out to the Ledn team by emailing [email protected] for accommodation requests throughout all stages of the recruitment process. Requests will be addressed confidentially.

Ledn Working Environment

Our Ledn team is truly global in nature with our people spanning across North America, Latin America, South Africa and Europe. We are a remote first environment.